Last week I attended a one-day training for Weight Watchers, a followup to my initial training last fall. It was awesome.
When I first took this job, I told myself (and others) that if at any time I felt like this company was not good, or I was not benefiting from it, that I would quit. The pay certainly isn’t worth it. But I have found that the deeper I go in, the more time and experience I have, the more impressed I am with this company. They really do want their members to succeed, and they are constantly searching for ways to better help them. It’s so good, really.
The theme of the training was “Facilitating Change” and while I can’t go into the teeny details of it, I will say that it was really so thoughtful and fantastic. I feel like my meetings this week really have benefited from that experience, and hopefully will continue to improve.
At one point during the training, they asked us to describe a moment when we felt like we really made a Difference in someone’s life. A lot of people (other leaders) had some pretty moving stories to tell. I felt okay about my little story, but it felt kinda … I dunno, not a big deal. But then LAST night I was at my regular meeting, and a member came up to me and said she’d had a GREAT week, had made a real change in her habits and it was because of something I’d said. And she thought about what I’d said, during her week, and it made a difference.
I swear. It brought tears to my eyes. It made me so happy. Because honestly, so often I doubt myself, and think, who am I to be doing this. How am I helping anybody. AM I helping anybody? Sometimes I am not sure. And I think I’m just standing up there going blah blah blah.
We learned that WE are supposed to talk a minimal amount, and really the meeting should be comprised of the majority of members talking, sharing, etc most of the time. I am very guilty of letting my mouth run and I have to do all sorts of things to SHUT MYSELF UP. (I am a solo performer, remember? LOL)
One funny tool we learned was to WAIT, and let members speak. And WAIT stands for: Why Am I Talking? Ha ha ha. I thought of this several times last night, and I used the physical reminder of putting my hand on my chin. (one, to assume the “thinking” pose, and two, to hold my jabbering jaw STILL!) I think it went well.
We also recently had a district-wide training on the Science of Weight Loss. Again, super impressive. I feel so lucky to be soaking in all of this great information and am eager to pass it on.